Nelka is a premium brand operating since 2010 specializing on high-quality wool coats. The brand is focused primarily on natural fabrics and each item is hand made with love and care. The brand is built on the intersection of experience and artistic freedom, of the avant-garde designer solutions and tradition, unique workmanship and exquisite comfort.

In addition to coats, the brand offers a full range of female garments including suits, dresses and other items.

General Terms and Conditions of Sale 


The order will not be accepted and there will be no contract of sale until Zhensovet LLC TM nelka  (“the Seller”), has confirmed the order in writing to the Buyer. 



The terms of this contract shall apply to all transactions between the Seller and the Buyer unless modified with the written consent of the Seller. No terms and conditions other than these contained herein shall be binding upon the Seller unless accepted by the Seller in writing with reference thereto. 



By signing this agreement, the Buyer agrees to comply by the payment terms of this agreement. The payment terms are as declared in this contract of sale. The Seller is not to be bound to deliver any goods until full payment is received under the terms and conditions of sale. When the Seller exercises its right under this condition to refuse delivery of any goods except against payment, the Buyer shall have no right of action for damages in respect of any failure by the Seller to tender the goods. 



In the instance of a deposit being required to confirm an order, an invoice will be issued for the deposit amount and the order will only be confirmed upon receipt of the deposit. If the deposit is not received within the stated period of time necessary to confirm the order, the order will be considered cancelled. 


A pro-forma invoice will be issued by the Seller for the remaining outstanding payable amount of the order in advance of shipping. If the Buyer fails to pay the invoice within the agreed date, except by written agreement of extension by the Seller, the order will be considered cancelled. 


All deposits paid by the Buyer are non-refundable. 



By signing for pro-forma terms the Buyer agrees to pay for the goods on a pro-forma invoice basis and the Seller will only ship the goods on receipt of payment. 



Should a discount be given on payment terms, the Buyer is entitled to the discount only if he/she complies to the payment terms, and pays within the agreed period of time stated. Should the Buyer fail to pay within this agreed period of time, he/she becomes ineligible for the discount and the Seller will invoice as necessary to recover the discount. 


Discounts can only be taken with written permission of the Seller. 



All goods are ex-works, i.e. the Buyer must cover the cost of postage, freight, insurance and brokerage to their store. The Buyer is responsible for all customs and import duty payable on the order. 


The Seller shall have no liability whatsoever nor shall this contract be subject to cancellation for delay in delivery due to force 

majeure or civil or military disturbance, riots or commotions, fire, strikes, labor disturbance or war, terrorism, insurrection, failure of or delay in transportation default of supplier sub-contractors to the Seller, or due to any cause beyond the Sellers control. 



The Seller’s delivery date for the order is as stated in this contract. The terms of this contract shall not be affected by any terms of the Buyer’s order sheet. Extensions or alterations to this date must be made in writing, and agreed by both parties. 



It is the responsibility of the Buyer to confirm to the Seller all shipping contact information and instructions by the date of order confirmation at the latest. The Seller reserves the right to cancel an order if the Buyer fails to supply full shipping information with the order confirmation. Changes to the shipping contact and instructions must be made in writing at least 28 days prior to the delivery date. 



Goods are supplied on an ex-works basis, and the Seller cannot accept responsibility for goods damaged in transit to the Buyer. 

The Buyer is responsible for goods ex-studio, and must ensure that the goods are insured. 



The Buyers shall inspect the goods immediately on receipt from the Seller and shall within seven days from receipt of the goods give notice in writing to the Seller of any matter or thing whereof the Buyer alleges that the goods are not in accordance with the contract. If the Buyer fails to give such notice, the goods shall be deemed to be in all respects in accordance with the contract. 



All August products will at all times retain their original labels and swing tags. 



Should an item be unavailable for delivery, the Seller will offer the Buyer a similar item of equal value where possible. If no similar item is available, the Seller reserves the right to cancel this item without affecting the entirety of the order. 



This is a firm order. Cancellation will only be accepted within seven days of order confirmation being issued by the Seller. 



If the Buyer: 

fails to make any payment hereunder on the due date; 

or being an individual shall commit an act of bankruptcy or shall have a receiving order or administration order made against him, or shall make any composition or arrangement with or for the benefit of his creditors; 

or being a company shall pass a resolution or the Court shall make an order that it shall be wound up (not a voluntary liquidation for the purpose of amalgamation or reconstruction); 

or if the receiver or manager on behalf of a creditor shall be appointed; 

or if the Buyer is a foreign company, any arrangement or occurrence under the laws of the country or domicile which shall have a similar effect to those herein before described, 


then in any such event the Seller may claim all money due to it under the contract, and such moneys will become payable immediately upon demand. 



This contract shall be subject to and be construed and interpreted in accordance with the Russia Law.